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Meet the agents

Ten short stories about work you'd rather not do, and the helper that can do it.

The people in these stories are made up. The work the agents do is real.

Toby, a small orange mascot, waving hello.
Hi, I'm Toby. I'm an agent. That means I don't only answer questions, I get things done. Come and watch me work.

What is an agent?

Step 1

You ask.

"Sort out this month's receipts."

Step 2

It plans.

The agent breaks the job into steps.

Step 3

It uses tools.

It reads files, looks things up, and brings back finished work for you to check.

When I need a tool I don't have, I get it from Noden. That's the shop for agents like me.

The tools I carry

Each story is me with a different tool. Pick one.

Story 1 of 10

Marketing: the blank caption

The moment

Dana runs a bakery. It's Sunday night, she hasn't posted in two weeks, and her phone is full of photos with no words to go with them.

Toby says

“Ooh, a blank caption. My favorite kind of problem. Hand me the megaphone.”

The work

  1. I read Dana's three notes about her week: a new sourdough, a sold-out Saturday, a kind review.
  2. I turn them into five posts, one a day, each matched to a photo.
  3. I write a 20-second video script for the sourdough, with a shot list. Action!
  4. I lay the whole week out as a calendar. Tidy.

Toby: “Nothing goes on the internet until Dana says so. Rule one.”

Your call

Dana reads the five posts, changes one line, and taps approve. Nothing is published until she says so.

After

The week is planned before her tea goes cold. Monday morning she's shaping loaves, not staring at a blank caption.

Skills usedWeekly post plan promptReel script prompt
Try this yourself

Story 2 of 10

Sales: the enquiry on the roof

The moment

Marcus installs solar panels. A new enquiry lands while he's up on a roof, and by the time he's down the customer has often called someone else.

Toby says

“Headset on. I'll have the homework done before you're off the ladder.”

The work

  1. I read the enquiry form.
  2. I look at the customer's business website to see what they actually do.
  3. I draft a short, personal reply with three questions for a first call.
  4. I add a tidy contact record for Marcus's list.

Toby: “I do the homework. Marcus does the talking.”

Your call

Marcus gets a buzz, reads my draft on his phone, and taps send himself.

After

The customer hears back while they still remember asking. Marcus finishes the roof.

Skills usedWeb Page to Clean DataDiscovery call questions prompt
Try this yourself

Story 3 of 10

Bookkeeping: the shoebox

The moment

Aisha is a freelance photographer and tax time is coming. Her receipts live in a shoebox, a glovebox and four email folders.

Toby says

“A shoebox of receipts. Some people see a mess. I see a puzzle.”

The work

  1. I read each photographed receipt and pull out the vendor, date and total.
  2. I check that the line items add up to the total, and flag the two that don't.
  3. I sort everything into categories.
  4. I build one expense sheet.

Toby: “Math checks out, except for those two. Suspicious.”

Your call

Aisha looks at the two flagged receipts, fixes one, and confirms the categories. Her accountant gets a clean file.

After

The shoebox is empty. Aisha is editing a wedding shoot.

I organize records. I'm not a tax advisor.

Get an agent like this

Story 4 of 10

Support: forty unread emails

The moment

Tom and Priya sell handmade candles online. They wake up to forty emails and one very unhappy customer.

Toby says

“I read overnight, so your morning starts with answers instead of questions.”

The work

  1. I read the overnight inbox and group the messages by topic.
  2. I draft replies for the routine ones, using the shop's own refund and shipping policy.
  3. I put the upset customer at the top, with a summary and a careful draft.
  4. I notice six people asked the same thing, and suggest a help page.

Toby: “Six people, same question. That's a help page waiting to happen.”

Your call

Priya reviews the drafts over breakfast and sends them. She rewrites the upset customer's reply herself, and calls them.

After

The inbox is clear by nine. The hard conversation got a human.

Skills usedReply drafts promptRefund and return response setHelp article prompt
Try this yourself

Story 5 of 10

Research: the price across town

The moment

Elena owns a bike shop. She suspects the shop across town changed its prices, but checking twelve product pages every week just never happens.

Toby says

“Binoculars out. I'm very good at watching, so you don't have to.”

The work

  1. Once a week, I visit the product pages Elena chose.
  2. I pull the price and stock note from each.
  3. I compare them with last week.
  4. I send a short note listing only what changed.

Toby: “Same as last week, same as last week... ooh, that one moved.”

Your call

Elena reads a five-line summary on Monday and decides whether to change anything.

After

She knows what moved, and she found out without opening a browser.

I only read public pages, and I follow each site's rules for automated visitors.

Skills usedWeb Page to Clean Data
Try this yourself

Story 6 of 10

Operations: who agreed to what?

The moment

Ben manages a small landscaping crew. The Monday meeting ends, everyone nods, and by Wednesday nobody remembers who agreed to what.

Toby says

“I listen to the meeting so everyone else can stop taking notes.”

The work

  1. I turn the meeting into text.
  2. I list the decisions that were made.
  3. I list each task with its owner and due date, and mark the ones where nobody was named.
  4. I draft the follow-up message to the crew.

Toby: “Task with no owner detected. Gently pointing at Ben.”

Your call

Ben fills in two missing owners and sends the message himself.

After

Wednesday arrives, and the list is on everyone's phone.

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Story 7 of 10

Developer: checking the locks

The moment

Jun builds an app with a friend. It leans on dozens of open-source parts, and a security warning about one of them could land any day. They'd hear about it late.

Toby says

“I check the locks. Every night, if you set me up that way.”

The work

  1. I read the list of parts the app depends on.
  2. I look each one up in a public database of known security problems.
  3. I find one with a fix available.
  4. I write a short note: what it is, how serious, and which version fixes it.

Toby: “Found one. Don't panic. There's a fix.”

Your call

Jun reads the note, reviews the suggested update and applies it himself.

After

The problem is patched the morning it's announced.

Skills usedDependency CVE Lookup
Try this yourself

Story 8 of 10

Website care: the check-up

The moment

Grace runs a yoga studio. Her website was built three years ago, she's fairly sure something on it is broken, and she has no idea what.

Toby says

“Wrench time. I give your website a check-up and tell you what I found in plain words.”

The work

  1. I walk through every page and test every link.
  2. I find four broken links and a class timetable page that no longer exists.
  3. I check whether AI assistants can read the site properly.
  4. I write a fix list, most important first.

Toby: “The timetable page has left the building. Never to return.”

Your call

Grace forwards the list to her web person, or fixes the easy ones herself.

After

New students can find the timetable again.

Skills usedAgent-Readiness CheckSitemap and Broken Link Crawler
Try this yourself

Story 9 of 10

Local business: what the neighbors see

The moment

Ray owns a barbershop. Customers leave reviews he never answers, and his online listing still shows last year's holiday hours.

Toby says

“I look after the things your neighbors see when they look you up.”

The work

  1. I read the new reviews Ray pasted in.
  2. I draft a reply to each: warm for the good ones, calm and specific for the one complaint.
  3. I write this month's update for the shop's listing.
  4. I make a checklist of details to confirm: hours, phone number, holiday closures.

Toby: “Warm for the nice ones. Calm for the grumpy one. Always.”

Your call

Ray reads the replies, posts them himself, and corrects his hours.

After

The next person searching for a haircut finds a shop that answers.

Get an agent like this

Story 10 of 10

Launch day: every tool at once

The moment

Dana, the baker from the first story, is opening a second shop. There is a very long list of small jobs and exactly one of her.

Toby says

“Big days call for every tool at once. Watch this.”

The work

  1. Research: I check what nearby bakeries offer.
  2. Marketing: I plan two weeks of opening posts and a video.
  3. Website care: I check the new shop's page and its links.
  4. Local business: I draft the new listing and opening hours.
  5. Support: I prepare answers to the questions customers will ask.
  6. Operations: I turn the planning meeting into a checklist with owners.
  7. Bookkeeping: I track the opening costs as receipts come in.

Toby: “Seven jobs, one Toby. I'm basically an octopus.”

Your call

Dana sees one summary with seven sections, each waiting for her approval.

After

Opening morning. The queue is out the door and Dana is behind the counter, where she wants to be.

Get your first agent

How it all fits together

You don't need ten tools to start. Most people begin with one assistant that picks up skills as it needs them. That's what Noden is for.

I'm in the middle. The tools are around me. Whatever I'm missing, I fetch from Noden.

You stay in charge

A spending limit you set.

An agent can never spend more than your daily cap.

Your approval comes first.

Agents draft; you decide what gets sent or published.

A record of everything.

If you sign up for a Noden account, every skill used is listed in your dashboard.

That's the toolbox. Want a Toby of your own? It takes about five minutes.
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FAQ

Got questions?
We have answers

Are these real customers?

No. The people and businesses are made up. The skills are real, and you can try several for free.

Do I need all ten?

No. One assistant with the right skills can do most of this.

Will an agent send things without asking me?

Not unless you set it up to. These stories all show approval first, and we recommend starting that way.

What does it cost?

Connecting is free and some skills are free. Paid skills are priced per call. See pricing.

Do I need to code?

No.